Application and Enrollment FAQs

Application and Enrollment FAQs

Application FAQs

Q: When will I hear if I have been accepted into the program?

A: The process can take up to 7 days. If you don't hear from us within that timeline, please let us know!

Q: What happens if I change my mind after I apply?

A: No problem—submitting an application doesn't commit you to enrolling. If you decide OpenEd isn't the right fit, just let us know so we can stop sending reminders about completing your paperwork.

Q: What if I decide to withdraw after the school year has begun?

A: If you've enrolled and later decide that OpenEd isn't the right fit, please email us at help@opened.co. Our friendly Parent Support team is here to help—sometimes a quick conversation can make all the difference, especially as families adjust to the learning curve of the program.

If you need to withdraw once the school year begins, please review our Withdrawal/Repayment Policy guidelines, as early withdrawal may require repayment.

Enrollment FAQs

Q: What if I don't have my student's birth certificate? What is an Affidavit of Birth?

A: A notarized Affidavit of Birth, combined with another proof of age document, can be uploaded to your enrollment tasks. That will work for 30 days, so be sure to order a certified copy now.

Q: What does my student need to do to remain enrolled in the program?

A: To remain enrolled in the program, your student will need to submit all of their weekly learning logs.

Q: Why does my young student need an email address?

A: Every student in the OpenEd program needs an individual, active email account. This is required to access their educational resources. Please avoid using email addresses from previous schools, as these are often deactivated.

Q: What if I have questions during the process?

A: Reach out! We're happy to help. You can connect with our team using the icon in the bottom right corner of your screen or by emailing us at help@opened.co.

Frequently Asked Questions

How long does it take to hear back after applying to OpenEd?

The acceptance process typically takes up to 7 days from submission.

What if I do not have my student's birth certificate?

A notarized Affidavit of Birth combined with another proof of age document can be used temporarily for 30 days while you order a certified copy.

What does my student need to do to stay enrolled?

Your student must submit all weekly learning logs to remain enrolled in the program.

Can I withdraw after committing to enrollment?

Yes, contact help@opened.co, but early withdrawal may require repayment per the Withdrawal/Repayment Policy.

Why does my young student need an email address?

Every student needs an individual active email account to access their educational resources in the OpenEd program.