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Direct Orders Overview
To supplement your student's education, you can place direct orders for materials through approved vendors like Amazon and Rainbow Resource – straight through the OpenEd platform.
The cost of your purchases will be deducted from your student's wallet, so you won't have to wait to be reimbursed. After our team approves your order, your items will be shipped directly to your door.
Keep in mind: In order to access your wallet funds, your student needs to be currently enrolled and demonstrating active participation in the program.
If you have a pending direct order when your student withdraws, that direct order will NOT be processed. We can only process direct orders for current, active students.
What Qualifies As A New Device?
When submitting a direct order, you'll see an optional checkbox labeled Is this a new device?
Please only select this option for brand-new computers, tablets, Kindles and iPads that cost over $150.
You don't need to check this off for refurbished, used, or open-box items.
Stay informed: New devices remain school property for three years, with repayment required if your student withdraws early. See our policies page for more details.
How It Works
After logging into our platform, you'll see a Direct Orders section on the lefthand sidebar.
Below the title Direct Orders, you can click on either Amazon or Rainbow Resource to initiate a shopping session.
You'll be taken to a page that lets you review the available funds for each of your students.
When you're ready, click on the Start Shopping button, which will redirect you to Amazon or Rainbow Resource to begin your shopping experience.
State-Specific Information
Indiana
- Uses caution callout style instead of warning callout for enrollment reminder
Keep in mind: In order to access your wallet funds, your student needs to be currently enrolled and demonstrating active participation in the program.
If you have a pending direct order when your student withdraws, that direct order will NOT be processed. We can only process direct orders for current, active students.
Arkansas
- Uses caution callout style instead of warning callout for enrollment reminder
Keep in mind: In order to access your wallet funds, your student needs to be currently enrolled and demonstrating active participation in the program.
If you have a pending direct order when your student withdraws, that direct order will NOT be processed. We can only process direct orders for current, active students.
Frequently Asked Questions
How do direct orders work in OpenEd?
Direct orders allow you to purchase educational materials through approved vendors like Amazon and Rainbow Resource directly through the OpenEd platform. The cost is deducted from your student's wallet, and items are shipped directly to your door after team approval.
What are the requirements to use direct orders?
Your student must be currently enrolled and demonstrating active participation in the program to access wallet funds for direct orders. If your student withdraws with a pending order, that order will not be processed.
When should I mark an item as a 'new device'?
Only select 'new device' for brand-new computers, tablets, Kindles, and iPads that cost over $150. Don't check this for refurbished, used, or open-box items.
What happens to new devices if my student withdraws?
New devices remain school property for three years, and repayment is required if your student withdraws early. Check the policies page for complete details.
Which vendors are approved for direct orders?
The approved vendors for direct orders are Amazon and Rainbow Resource. You can access both through the Direct Orders section in your OpenEd parent platform.
State-Specific Information
Indiana
- Uses caution callout style instead of warning callout for enrollment reminder
Keep in mind: In order to access your wallet funds, your student needs to be currently enrolled and demonstrating active participation in the program.
If you have a pending direct order when your student withdraws, that direct order will NOT be processed. We can only process direct orders for current, active students.
Arkansas
- Uses caution callout style instead of warning callout for enrollment reminder
Keep in mind: In order to access your wallet funds, your student needs to be currently enrolled and demonstrating active participation in the program.
If you have a pending direct order when your student withdraws, that direct order will NOT be processed. We can only process direct orders for current, active students.